Most parents don't realize how much their Cigna DPPO plan actually covers until they sit down with a team that takes the time to explain it — and that's exactly what we do at every first visit. Cigna Total DPPO is one of the more flexible PPO plans out there, and being in-network here means your child's care is billed at our contracted rates, which keeps your out-of-pocket costs as low as possible.
When you come in, you don't have to figure any of this out on your own. Our front desk team handles the claims, walks you through your benefits, and makes sure nothing catches you off guard. Dr. Vidhee Shah, Dr. Justin Baik, and Dr. Shivani Shah all work with Cigna regularly, so the process is smooth on our end and easy on yours.
Fox Pediatric Dentistry is located right on Randall Road in Elgin — easy to get to, and open Monday through Friday. If you're ready to get your child scheduled, we'd love to meet your family.
What Does Your Cigna Total DPPO Plan Cover at Fox Pediatric Dentistry?
Cigna Total DPPO plans are structured around three main tiers of care: preventive, basic, and major services. Preventive care — things like routine cleanings, exams, and X-rays — is typically covered at 100% when you visit an in-network provider, which means your child can usually come in twice a year without you paying a dime out of pocket. That's genuinely one of the best parts of a PPO plan used in-network.
Basic services, like fillings, usually come in at around 80% coverage after your deductible is met, though the exact split depends on your specific plan. Major services — crowns, for example — are typically covered at a lower percentage, often around 50%, and your annual maximum applies to everything combined. Most Cigna DPPO plans set that annual maximum somewhere in the range of $1,000 to $2,000 per person. Your child's plan may vary, so it's always worth a quick call to Cigna or a conversation with our front desk before the appointment to know exactly where you stand.
Dental Services Your Cigna DPPO Plan May Cover at Our Elgin Office
Your Cigna Total DPPO plan can be used for a wide range of the services we offer here for kids. Routine preventive visits — including comprehensive exams, professional cleanings, fluoride treatments, and digital X-rays — are the foundation of what we do, and your plan is designed to support all of them. When a tooth needs a little more attention, tooth-colored fillings are typically covered as a basic service. Stainless steel or pediatric crowns, which come up more often in children's dentistry than most parents expect, are usually covered as a major service. Extractions are also commonly included, and if your child needs a space maintainer after losing a tooth early, that may be covered depending on your specific plan.
There are a few areas where Cigna DPPO coverage can be limited. Cosmetic treatments aren't typically covered, and orthodontic benefits — like braces or clear aligners — are usually a separate orthodontic rider, not automatically included in the base plan. Some services may also require prior authorization, so it's helpful to know your plan details before scheduling anything beyond a routine visit.
Fox Pediatric Dentistry Is In-Network with Cigna Total DPPO
Being in-network with Cigna Total DPPO isn't just a checkbox — it actually changes what you pay. When your child is seen here, we bill Cigna at our pre-negotiated contracted rate, which is typically lower than what an out-of-network office would charge. That difference adds up, especially for families who come in twice a year.
You're still free to see any dentist you like with a PPO plan, but choosing an in-network provider like Fox Pediatric Dentistry means your insurance does more of the heavy lifting. Less out of pocket for you, same great care for your child. It's one of the clearest ways your Cigna plan pays off.
How to Check Your Cigna DPPO Benefits Before Your Child's First Visit
Start with the back of your Cigna insurance card — there's a member services number there. Give them a call and let them know you're verifying dental benefits for your child. Have your member ID and group number ready, and mention that you're planning to visit Fox Pediatric Dentistry in Elgin. Ask about your annual maximum, deductible, and what percentage your plan covers for preventive, basic, and major services. You can also log into your Cigna member portal at cigna.com to pull up the same information if you'd rather do it online.
If that feels like a lot, don't worry — our front desk is happy to help. Bring your insurance card to your first appointment and we'll verify your benefits directly with Cigna on your behalf. You're also welcome to call us ahead of time at (224) 470-7639 if you have questions before you come in. We'd rather you feel informed walking through the door than surprised at checkout.
Why Elgin Families Bring Their Kids to Fox Pediatric Dentistry
Dr. Vidhee Shah, Dr. Justin Baik, and Dr. Shivani Shah built this practice around one idea: kids deserve a dental experience that doesn't scare them off for life. The whole team works to make visits feel calm and even a little fun — especially for kids who've had a rough time at the dentist before. Parents tell us regularly that their child actually asked to come back, and that means a lot to us.
Fox Pediatric Dentistry is conveniently located on Randall Road, making it easy for families across the Elgin area to get here without any hassle. We're welcoming new patients right now, and getting started is simple. You can call us at (224) 470-7639 or book online whenever it's convenient for you.
Ready to get your child's next visit on the calendar? Call us at (224) 470-7639 or book online — we'd love to meet your family.
Call us: +12244707639
